US Cellular Reviews

Wide Device Options: US Cellular offers a wide range of devices, including the latest iPhones and Samsung Galaxy models, as well as more affordable options for customers on a tighter budget.

Good Coverage in the Midwest: The carrier provides excellent coverage in the rural Midwest, with solid 4G LTE in states like Illinois, Wisconsin, Iowa, Nebraska, and Oklahoma.

Affordable Plans: US Cellular offers reasonably priced prepaid and postpaid plans, including high deprioritization thresholds and generous mobile hotspot data allocations.

Perks and Incentives: Some plans come with perks like unlimited LTE data in Mexico and Canada, Redbox movie nights, and rewards programs for referring customers or attending device workshops.

Robust Roaming Agreements: US Cellular has roaming agreements with all four major carriers, ensuring solid coverage nationwide through partnerships.

Nationwide Coverage: Offers extensive coverage across the United States, including rural areas.

5G Network: Provides a fast and reliable 5G network for superior connectivity.

Unlimited Data Plans: Various unlimited data plans with features like mobile hotspot, HD streaming, and priority data.

Affordable Plans: Competitive pricing with options for prepaid and postpaid plans.

Wide Phone Selection: A broad range of phones and devices to choose from.

Customer Support: Personalized local support for a better customer experience.

Refer-A-Friend Program: Rewards for referring friends and family.

International Calling: Connect with over 200 countries with reliable international calling options.

Home Internet: Fast and powerful home internet service.

Business Solutions: Seamless collaboration, secure data, and cost-effective operations for businesses.

Limited National Coverage: US Cellular's primary network covers only a fraction of the contiguous United States, with 10.27% coverage compared to Verizon's 70% and AT&T's 68%.

No Unlimited Data Plan: Unlike other major carriers, US Cellular does not offer an unlimited data plan, and data speeds slow to 2G when limits are reached.

Expensive Plans: While plans are affordable, they can be relatively expensive, especially without additional perks like free streaming or unlimited music.

Customer Service Issues: Many customers have reported issues with customer service, including slow website performance, errors in billing, and unhelpful front-line agents.

Cancellation Fees: Contract phones come with significant cancellation fees, which can be a deterrent for customers who prefer flexibility.